Support Center

Account & Payment

  • How do I upgrade from a trial account?

    To upgrade your subscription you will need to follow the steps below: Login 'My Account' and "Buy Subscript...

    May 22, 2018 11:16AM BST
  • What payment methods are accepted?

    Currently, the payment methods we accept are Mastercard, Visa and PayPal. To upgrade your account or amend yo...

    May 21, 2018 04:12PM BST
  • How do I pay with Apple?

    You can pay your subscription directly to the app in your iOS device. Depending on the version of the app you ...

    Oct 30, 2018 11:08AM GMT
  • Where do I find receipt of my payment?

    You can view your payment history and receipts by following the steps below: Login to 'My Account' on our...

    May 21, 2018 04:09PM BST
  • How do I cancel my subscription?

    You can cancel your Readly subscription at any time, by following the steps below: Login to 'My Account' on...

    Dec 20, 2019 03:24PM GMT
  • How do I cancel my Apple subscription?

    If you have purchased a subscription in the app via Apple, you can easily cancel your subscription through you...

    Oct 24, 2019 12:29PM BST
  • How do I reactivate my subscription?

    If your account is closed and you would like to reactivate it, please follow the steps below: 1) Visit the...

    Oct 24, 2019 12:19PM BST
  • Premium content message appears

    If you try to open a magazine but receive a 'Premium Content' message, it means one of the following: Your t...

    May 16, 2018 02:11PM BST
  • Payment Security

    To use your credit card details and pay for the Readly service is completely safe. All our payment sites are e...

    Sep 05, 2018 10:51AM BST
  • Forgot my password

    To change your password you can do it two ways: You can select the 'Forgot your password? Tap here' section f...

    Apr 27, 2018 04:45PM BST

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