Support Center

Account & Payment

  • How to upgrade from a trial account?

    To upgrade your subscription you will need to ensure you are following the steps below Login 'My Account' a...

    Jul 21, 2016 10:33AM BST
  • What payment methods are accepted?

    Currently, the payment methods we accept are Mastercard, Visa and PayPal. To upgrade your account or amend yo...

    Jul 21, 2016 10:33AM BST
  • How to pay with Apple

    Jul 21, 2016 10:21AM BST
  • Where do I find receipt of my payment?

    You can view all your payment history and view receipts by following the steps below: Login to 'My Account...

    Mar 23, 2017 11:54AM GMT
  • Cancel my subscription

    You can cancel your Readly subscription at any time, you can do this by following the steps below: Login to...

    Jul 14, 2017 11:07AM BST
  • Reactivate my subscription

    If your account has ended and you would like to reactivate your subscription please follow the steps below: 1...

    Jul 14, 2017 11:09AM BST
  • Premium content message appears

    If you try to open a magazine but receive a 'Premium Content' message, it means one of the following: Your t...

    Mar 23, 2017 11:49AM GMT
  • Payment Security

    To use your credit card details and pay for the Readly service is completely safe. All our payment sites are e...

    Jan 05, 2017 09:50AM GMT
  • Can I really read as many magazines as I want?

    You can, your subscription gives you completely unlimited access to Readly. You can read as many magazines as...

    Mar 23, 2017 11:53AM GMT
  • Forgot my password

    To change your password you can do it two ways: You can select the 'Forgot your password? Tap here' section f...

    Feb 10, 2017 12:03PM GMT

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