Support Center

Vodafone carrier billing

Last Updated: Aug 16, 2017 04:05PM BST

If you are Vodafone customer you are able to subscribe to Readly and pay directly through your Vodafone monthly contract. To take advantage of this offer you will need to follow the steps below:
 
  1. Follow the link from within your Vodafone account or via the email that was sent to you
  2. You will be directed to our website: https://gb.readly.com/vodafone
  3. Follow the steps, entering your name and address and process to payment page
  4. You will then be diverted directly to your carrier billing settings with Vodafone and will have to confirm and accept the Readly subscription fee of £7.99 after your initial free month
  5. You will then be diverted back to Readly and confirmation of your order will appear
  6. Download the Readly app and start reading!

You can cancel your Readly subscription at any time, you can do this by following the steps below:
 
  1.  Login to 'My Account' on our website www.readly.com. You login details will be the same details you use when logging into the app.
  2. Click on 'Subscriptions & Payments' located on the right hand side of the page.
  3. On the next page click the 'Cancel' button. You will then be required to leave feedback as to why you are cancelling your account. 
  4. To finalise the cancellation you will need to click on 'Confirm Cancellation'. If these steps are complete you will see a green bar instantly appear that will read 'Your subscription has been cancelled'.
  5. You will have full access for the remaining period you have paid for. If you change your mind during this period you can reactivate your subscription at any point by following the above steps and selecting the 'Re-activate' button.

If you have any payment questions you will have to speak to Vodafone directly, you can contact them through their support page http://www.vodafone.co.uk/contact-us/index.htm or alternatively you can dial 191 from your handset.
 

If you need any assistance with your Readly account please contact us:

Email:
support.uk@readly.com
 

 

 

Contact Us




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